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Pre-Assignment Refresher (CPA840)
Course Overview
Learning Objectives
Security Overview
Today's Security Personnel
Protective Agents and Their Duties
Terms You May See
Your ID Card
Chapter 1 Quiz
Legal Authority and Liability Issues
Legal Authority and Liability Issues
Chapter 2 Quiz
Use of Force
Use of Force Continuum
Continuum Chart
Deadly Force
Chapter 3 Quiz
Communications
Why is Communication Important?
Speaking and Listening Skills
Non-Verbal Communication
Verbal Judo
Chapter 4 Quiz
Report Writing
Overview
Elements of a Report
Chapter 5 Quiz
Ethics
Ethics
Minnesota Private Detective and Protective Agent Statutes and Administrative Rules
The Board and Their Powers/Duties
The Powers and Duties of the Board
Statutes and Rules To Review
Chapter 8 Quiz
Uniform and Vehicle Regulations
Uniforms
Vehicle Colors and Lights
Chapter 9 Quiz
Court Preparation
Understanding the Court System
Communicating within the Court System
De-Escalation
Goals & Objectives
De-escalation and the LEEDS Method
Put on Your Professional Face
Biases
Ego
Understanding Anger
Signs of Escalation
De-escalation
Patrolling 101
Tips for Safe & Successful Patrols
Preventing Fires
Preventing Theft
Preventing Accidents
External Patrols
Internal Patrols
Overdose Response
Drug Overdoses & First Aid
Recognizing an Overdose
Naloxone. What is it?
Five Essential Steps
Dos & Dont's
Video from the Manufacturer (9:11)
Naloxone in Use
Care of Other Overdoses
Incident/Situation Awareness and Emergency Response
What to do in an Emergency
Medical Emergencies
Fire Emergencies
Natural Disasters
Crime Scene Response
Chapter Quiz
Vehicle & Driver Safety
Operating Your Patrol Vehicle
Getting Out of Your Vehicle
Bike Patrol
Final Exam
Final Exam - 70% Required to Pass Course
The Board and Their Powers/Duties
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